Meir Digital

Status and Service Updates

Author: Matt

Service Outage: US Data Centre

In the early hours of Wednesday morning, our server monitors reported an issue with our US-based server.

The on-site technical team responded immediately to the situation and, following a ‘reboot’, the server failed to power back on.

All websites hosted on this server were relocated temporarily, to ensure continuity of service and avoid major disruption.

After identifying the underlying issue and getting the server powered up, during testing it became obvious there were further issues around the IP address associated with the server.

In the early hours of Thursday 7th February, testing was completed and the IP-issue resolved resulting in the server going back ‘online’. Subsequently, all websites were transferred back to the US server.

Scheduled Maintenance: Client Portal

Through February, I will be working on the redevelopment and redeployment of the client portal.

There may be occasions where clients are unable to login to the portal due to the changes taking place. These times will be kept to a minimum and, where possible, will occur outside of usual business operating hours.

I apologise in advance for any inconvenience this may cause.

Hello World, welcome!

Welcome to the system updates feed for Meir Digital.

This feed will provide reports and outcomes on incidents of downtime, service outages and also planned maintenance or downtime.

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